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This store has earned the following certifications.
4-in-One Design: The PETEPELA 31.5" small cat tree combines a cactus cat tower, a sisal scratching ramp, a cozy hammock, and a cat condo with a top perch, providing your cat with a fun and functional space to play, rest, and relax.
Compact and Stylish: This cute indoor cat tree fits perfectly in any space. Its stylish cactus design adds a whimsical touch to your home decor without sacrificing fun and functionality.
Multiple Resting Choices: With options including a cat condo with a top perch and a cozy hammock, your cat can choose a private and secure spot to rest and observe their surroundings. It’s the perfect spot for your cat to relax after a long day of play.
Sisal Scratching Ramp: The PETEPELA cat tree for small cats features a sisal scratching ramp. Perfect for scratching instincts, this surface helps keep your cat’s claws healthy and sharp. Additionally, it adds stability to the cat tower structure, ensuring it stands strong.
Worry-Free Customer Service: Easily assemble the cat tree in just 15 minutes. If you encounter any issues during assembly or while using the product, reach out to our customer support team. We are here to help resolve any problems until they are fully solved.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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