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This store has earned the following certifications.
Premium Material: This multilevel cat tree is built from CARB-certified P2-grade particle board and plush materials. The reinforcement posts are wrapped in natural sisal rope, allowing your cats to sharpen their claws without damaging your furniture.
Large-Top Perch: The Deluxe Cat Tree includes an oversized perch that offers plenty of space for your big cats to stretch and relax. The thick, wrapped platform ensures strong support when your cat rests their head on it.
Multi-Functional Play Centre: Our cat tree features multiple levels of platforms, scratching boards, condos, and hammocks. This provides various play and exploration areas for cats at different stages, helping to enhance their physical vitality.
Durable and Stable Construction: Made from heavy-duty materials, this cat tree can handle a cat weighing up to 33 pounds. It guarantees long-lasting durability and stability, so you can trust it to withstand your cat's energetic play.
Easy To Assemble: This charming cat tree is compatible with any room decor. The box comes with step-by-step instructions and tools for quick installation. If you have any questions, feel free to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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