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This store has earned the following certifications.
Ideal Design for Cat Enjoyment: - Climbing Habits Tailored Structure: The cat tree is designed according to the climbing habits of cats, providing two jumping platforms that not only expand active space but also facilitate easy climbing for both kittens and older cats.
Stability Ensures Safety: - Sturdy Base: The base of the cat climbing frame is built to be sturdy, ensuring the security of active kittens and cats as they play on the activity center. - Sisal Wrapped Scratch Posts: The scratch posts are wrapped in sisal, providing a natural and durable surface for cats to sharpen their claws. - Anti-Toppling Devices: Anti-toppling devices are in place to prevent accidents, ensuring that the cat tower remains stable during play.
Comfort and Spacious Design: - Removable Top Perch: The well-padded top platform is equipped for kittens to relax, sleep, and nap. It provides a cozy resting place that mimics a soft bed. - Lazy Cat Basket: A comfortable and strong basket offers a snug space where cats can burrow and feel safe, enhancing their comfort.
Interactive Toys for Fun: - Cat Teasing Stick: An extra cat teaser stick increases interactive fun between pets and owners, engaging both. - Plush Ball with Bell: The toy ball, adorned with a bell, provides entertainment without being too noisy. It meets the play needs of cats while keeping the environment peaceful for owners.
Overall, this cat tree not only meets the climbing needs of your pet but also ensures their comfort and safety with thoughtful features designed to enhance their enjoyment.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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