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This store has earned the following certifications.
Adorable Flower and Mushroom Design - Flower Shaped Bed: Enjoy the enchanting flower design atop the soft, removable, and washable cat bed. Perfect for your cat’s comfort and play. - Mushroom Scratcher: Bring added fun and texture with the mushroom-shaped scratcher, making it a captivating playground for your feline friend.
100% Natural Sisal Posts - Durability and Claws Maintenance: Crafted with 100% natural sisal, this cat scratching post combines with a plush mushroom scratcher for durability and effective claw maintenance, protecting your furniture and carpets.
Large & Heavy Base - Stability: The super large and sturdy mushroom base, with a diameter of 15.6 inches, offers 30% more stability, ensuring your cat scratcher remains steady for the perfect scratching experience.
Extra Fun - Exercise and Stress Relief: Regular use of this cat scratcher keeps your cat’s claws trimmed, and the dangling ball encourages exercise and relieves stress. An additional replacement ball is included with your order.
Easy to Assemble - Quick and Hassle-Free Assembly: This PETEPELA cat scratcher for indoor cats comes with all necessary hardware and clear instructions for easy assembly. If you encounter any issues, feel free to contact us for assistance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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