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This store has earned the following certifications.
LARGE PERCH - Oversized Themed Throne: Meticulously designed to cater to your cat's discerning tastes, our cat tree features a 22” L x 15.5” W comfortable top perch. This throne-like resting spot allows your regal cats to reign over their domain, ensuring ultimate relaxation as they bask in the sun’s warm glow or observing their surroundings.
2 DOOR CAT CAVE - Spacious and Secure Spaces: Our cat tower boasts 2 two-door cat condos, providing your cherished felines with spacious comfort. These condos ensure effortless entry and exit routes, promoting freedom of movement. The semi-enclosed caves offer a sense of security, allowing your cats to relax for short periods when tired.
2 SCRATCHING POSTS - Natural Sisal Solutions: Crafted from natural sisal, our scratching posts withstand the toughest claws. This solution satisfies your cats’ scratching preferences while protecting your furniture. With 2 scratching posts distributed at different locations, cats from various areas can use them, ensuring everyone's needs are met.
PLUSH AND DURABLE - Ultimate Comfort and Durability: Made from selected materials, our cat tower ensures unparalleled strength and longevity. The plush cover and solid P2 boards provide your cat with extra comfort and strong support. To keep the cat tree stable, we add an anti-toppling strap on the condo.
FOR FUN AND REST - Engaging and Multifunctional: This cat tree transforms playtime into an engaging and stimulating experience. With multiple levels, it allows your cats to explore or relax. Featuring 1 perch, 2 condos, and 2 scratching posts, this multifunctional cat house will always meet your cats’ needs.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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