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This store has earned the following certifications.
Climbing Tree with Adjustable Height
Height Customization: - The whole cat tree features 5 levels of push-covered platforms, each 17.3 inches apart. - The tension rod at the top can be adjusted from 95 to 109 inches in height, accommodating rooms of various ceiling heights. - Once compressed, cats can challenge themselves to reach the top and enjoy a panoramic view from above.
Designed for Cats’ Natural Instincts: - Cats love ascending to high places to hunt and rest. This tree expands to the ceiling height, allowing them to reach the highest point in the house. - Sisal-covered scratching posts and a dangling ball promote hunting and claw sharpening. - Plush platforms and a top cozy round bed offer rest, perching, and napping spots for tired kittens. - The soft plush and natural sisal materials contribute to forming good scratching habits.
Sturdy Construction: - Posts are thicker, with a diameter of 9cm/3.5 inches, providing better sturdiness and a longer lifespan. - Perfect for kittens and small to medium-sized cats; heavier cats may find the very top scratching post challenging. - Cat-friendly posts encourage proper scratching behavior.
Space-Saving and Mobility: - The cat tree occupies minimal horizontal space, requiring only a 4425 cm/17.39.8 inches base. - Weighing just 8.7 kg/19.18 lbs, it is lightweight and easy to move. - Ideal placement away from furniture minimizes scratching damage to valuable items.
Easy Assembly and Support: - Assembly takes approximately 10 minutes or less. - Immediate support is available for any questions or issues, with professional service ready to assist.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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