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This store has earned the following certifications.
Thicken and Sturdier Posts - Posts on this cat tower are thicker than industry standards, featuring a diameter of 9cm/3.5 inches to significantly enhance sturdiness and extend the structure's life cycle. - Each post is covered with soft plush and natural sisal, promoting healthy scratching habits for your feline friend.
Note: This tall cat post is best for kittens and small to medium-sized cats. Those weighing over 20lbs might find it challenging to reach the very top.
Space-Saving and Portable Design - This cat tree occupies minimal floor space, standing on a base of only 4425 cm/17.39.8 inches. Ideal for settling in any preferred spot. -weighing in at 8.7 kg/19.18 lbs, it is lightweight and easy to carry, allowing for convenient placement away from furniture to reduce scratches.
Adjustable and Multi-Level Climbing Tree - The cat tree features 5 levels of cushioned platforms, with a 17.3 inches distance between each, providing ample space for your cat to explore. - The top tension rod can be adjusted from 95-109 inches, accommodating various room heights, allowing your cat to enjoy the highest vantage point in your home.
Cats' Natural Instincts Met - Designed to align with your cat's natural climbing instincts, this tower reaches the ceiling, offering the highest vantage point in the house. - The sisal-covered scratching posts and dangling ball encourage claw sharpening and hunting practice, fulfilling your cat's innate behaviors. - Couch cushions and a top cozy round bed offer comfortable rest spots for tired kittens or перches for a deep, peaceful sleep.
4-in-One Incredibly Versatile Design - The PETEPELA 31.5" small cat tree integrates a cactus cat tower, sisal scratching ramp, cozy hammock, and a cat condo with a top perch, providing a multifunctional space for play, rest, and relaxation.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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