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This store has earned the following certifications.
The entire construction of our cat play tower is made of high-density wood, ensuring a stable and sturdy structure. The base is a 20.819.717.9 inches cabinet, providing a strong foundation for your cat to jump up and down freely. Anti-slip mats have been added to the platforms, and corner protection stickers have been attached to the activity area, maximizing your cat's safety.
This product combines the functionalities of a litter box enclosure with a modern cat tree. You can conveniently put your litter box inside the cabinet, saving space while keeping odors contained. Additionally, owners can use the cabinet to store cat toys and other pet supplies or add a mat to create another spacious condo for your cat.
Our cat play tower offers more than just the features of a normal cat tree. It includes sisal scratching posts, a large top perch, and a cozy private condo. Additionally, it is equipped with a large spoon hammock and dual dangling balls at different levels, allowing your cat to get ample exercise by jumping from level to level and playing with pom-pom balls. The luxury cat tower also provides a comfortable place for your cat to rest and regain energy.
Installation is a breeze with our product, as it comes with simple instructions and all the tools you need for quick assembly. The top cover is removable for easy cleaning and maintenance. To ensure stability, simply place the cat tree against the wall.
We are committed to providing top-notch customer service before and after your purchase. If you encounter any quality or assembly issues (such as broken pieces, defective parts, or unstable structures), our after-sales support team is readily available to assist you until the problem is resolved.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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