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This store has earned the following certifications.
Larger Scratching Post and Hammock - Our cat tree features a scratching post measuring 33.1 inches and a hammock measuring 13.8 inches, significantly larger than competing products. This design is perfect for both small and big cats, offering more space and fun.
Comfortable Hammock - Crafted from real carpet material, our cactus hammock provides a cozy space for your kitten to relax and lounge. It is designed to hold your cat like a warm hug, ensuring they feel safe and secure. Additionally, the dangling ball provides entertainment, allowing your kitten to play while lounging.
Furniture Protection - Our cat tree includes two scratching posts and more natural sisal material, which is better than many competitors. This helps keep your cat's nails clean and healthy while protecting your furniture from scratches.
3-in-1 Cactus-Shaped Design - Our cat tree features a design with one scratching post on each side, connected to a cozy hammock, and boasts a cute cactus shape that can fit seamlessly into any room decor. The hammocks are perfect for your cat’s sleeping and resting needs, and the dangling balls add an extra fun element. The bottom provides ample space for scratching and lounging.
Easy Assembly - Simple construction and minimal assembly are required. Tools and instructions are included, making it easy for one person to install in just a few minutes with simple steps.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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