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This store has earned the following certifications.
Perfect Scratching Post for Your Furry Friend: Every scratching post in our collection is lined with premium sisal rope. This material is specifically designed to help your cat scratch and sharpen its claws efficiently. The sisal ensures durability and ease for your pet, promoting healthy claw growth.
Warm and Comfortable Lounging Spots: Our cat tree features soft, warm lounging spots that provide your cat with a cozy and comfortable place to rest and sleep. The plush covering offers maximum comfort and warmth, ensuring your cat stays snuggled and contented.
Multi-Level Design for Fun and Relaxation: The multi-level structure of our cat tree allows multiple cats to play and relax at the same time. It serves as an amusement park for your pets, encouraging interaction and playtime. Even if you have a single cat, the multiple levels provide a varied and engaging environment.
Solid and Stable Construct: Crafted from high-quality particle board, our cat tree is built to last. The base is strengthened to support up to 33 pounds, ensuring it remains stable and secure in your home. You can count on this tree to withstand the energetic activities of your cats.
Enhance Your Room Design: Not only is our cat tree a practical and functional addition to your home, but it also adds a touch of style and cuteness to your room. The aesthetic design complements your interior, making it a delightful piece for both your cats and your room.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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