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Sisal Scratching Platform & Cat Tower
Nail Health Maintenance
Elevate your cat’s nail health and protect your furniture with our sisal scratching platform. The durable scratching board, infused with natural sisal, ensures your feline friend can maintain healthy nails while keeping your home protected.
Snug Perches & Cat Condo
Experience ultimate comfort for your cat with our plush top perch. Raised rims provide a safe and cozy sleeping spot, perfect for indoor cats. This cat tower is more than just a home; it’s a sanctuary for play and rest. Soft plush covers ensure your cat has a warm and inviting hideout to perch in, rest, or groom itself.
Exercise & Activity Complex
This compact indoor cat tree offers multi-level fun for your kitty. Starting from the sisal-covered post, your cat can explore the textured surface. From there, they can move on to the cat condo, play with the dangling ball, or rest on a comfortable hammock. The 4-level layout encourages continuous play and exercise, keeping your indoor cat stimulated and happy.
Easy Care & Simple Assembly
Building this cat tower is a breeze. Instructions are provided and all necessary tools are included for quick and easy assembly. The top perch is removable for easy cleaning, and all plush covers are machine washable to keep your cat tower looking and feeling fresh.
Worry-Free Service
Enjoy peace of mind with our commitment to customer satisfaction. PETEPELA provides professional customer service from the moment you make a purchase to after-sales support. Should you encounter any quality or assembly issues, we will work with you to resolve the problem as quickly and efficiently as possible.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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