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Cozy Perch and Big Mat Cat Tower for Adult Cats
The Breakdown That Counts
Palatial Top-Tier Perch: - Generous Top Platform (20"x16.5"): Our cat tree provides a spacious 20x16.5-inch top platform, offering ample space for your feline friends, even accommodating larger cat breeds with ease. This sprawling penthouse suite is perfect for your cat's relaxation and play. - Commodious Cat Condo (16.5"x11.8"): Featuring a cozy 16.5x11.8-inch cat condo, this retreat offers your cat exclusive rest and privacy, ensuring a tranquil and comfortable environment.
Luxurious, Hygienic Comfort: - Sumptuous Removable Perch Sofa: Wrapped in a layer of luxurious and removable perch sofa, our cat tree ensures unparalleled comfort. The top sofa with soft cushions can be detached and laundered, maintaining a clean and plush environment for your pet’s relaxation and play. - Soft Cushions (Removable & Launderable): The soft cushions on the top sofa are both detachable and washable, ensuring your cat enjoys a hygienic and cozy space.
Senior-Friendly Structure: - Accessible 14-Inch Design: Mindfully designed at 14 inches, our cat tree is an accessible staircase for senior cats or those with limited mobility. It allows them to ascend with ease and bask in the comfort of their lofty haven.
Unadulterated Sisal Satisfaction: - Natural Sisal Rope: Wrapped with natural, fragrance-free sisal rope, our cat tree provides a robust and irresistible outlet for your cat’s scratching urges. This premium, scratch-resistant material also serves as a tool for claw health, making it a durable addition to your home.
Peerless Customer Care: - Promise of Perfection: We stand behind our cat tree with a commitment to excellence. Should you have any queries or concerns, our after-sales service is always ready to ensure your absolute satisfaction.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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