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This store has earned the following certifications.
【SAFETY AND STABILITY】 This exclusive luxury cat tree tower is made from CARB-certified P2-grade particle board, featuring high-density construction and superior durability. The posts are wrapped in natural sisal. There’s a wall strip provided to prevent the cat tree from tipping over.
【MULTI-LAYER PLAY AREA】 This multi-level cat tree tower is designed for multiple cats to play simultaneously. The spacious design offers vertical expansion and ample space for climbing and exploration.
【COZY HOME FOR YOUR KITTENS】 Two fluffy condos provide warm spots for your cats. Three plush balls respond to your kittens’ movements, drawing their attention. Sisal rope coiled posts and a scratching ladder encourage positive scratching behavior. The multi-layer design meets your kittens' natural climbing needs. Three padded plush perches offer cozy resting spots.
【STURDY AND DURABLE】 The tower has a 24x20" baseboard to prevent wobbling or tipping, ensuring stability. A solid built-in structure can hold up to 33 lbs. Soft plush and durable sisal rope coiled posts are strong enough to withstand those sharp little claws.
【EASY TO ASSEMBLE】 Easy assembly is made simple with step-by-step instructions and tools included.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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