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This store has earned the following certifications.
Safe & Stable Base: The modern cat tree has a plush-wrapped particle board base, ensuring reliability and stability for long-term use. The multi-layered design and wide base allow your cat to safely jump up and down. All corners are rounded to prevent any injuries.
All-in-One Design: This cat tree is equipped with a top perch, letting cats enjoy a height of 52 inches to observe the surroundings. Multiple levels, including a soft basket bed, spacious condo, and furry platforms, provide each cat with a unique space to relax. The flexibly rotating platform offers a customized route for your kitty.
Meet Cat’s Nature: Unlike other cat trees, ours is completely wrapped with natural sisal for scratching, satisfying your cat’s instinct and protecting your furniture. The dangling fur balls also keep your cat entertained.
High-Quality Materials: Hand-woven condos and top perches are cushioned, breathable, and cool. The plush platform is perfect for your cat to relax or play. This makes it a great Christmas gift for your furry friend.
Easy to Assemble: This cat tree requires no tedious assembly steps or too many parts. Just follow the instructions and you can quickly set up a delicate cat tree. Wear gloves during assembly to avoid hand injuries. If you have any questions, feel free to contact us. We will answer and solve any issues you have.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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