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This store has earned the following certifications.
Thicken Posts for Enhanced Sturdiness: The posts on our cat tower are thicker than those found in most cat towers, with a diameter of 9cm/3.5 inches. This significantly boosts the sturdiness and increases the lifespan of the structure. All posts are covered with soft plush and natural sisal, which is beneficial for your cat to develop good scratching habits.
Space-Saving & Convenient to Move: This cat tree is designed to take up mostly vertical space, with only a 4425 cm/17.39.8 inches base on the floor. It is lightweight at 8.7 kg/19.18 lbs, making it easy to move to any spot you prefer. Placing it away from expensive furniture can help reduce scratches and keep your home looking its best.
Adjustable Height Climbing Tree: Our cat tree consists of 5 levels with push-covered platforms, spaced 17.3 inches apart. The tension rod on top can be adjusted from 95 to 109 inches, allowing you to set the perfect height. This encourages safe climbing and enjoyment from any height.
Nurturing Cats' Natural Instincts: Cats naturally love high places and hunting, so our cat tree provides the perfect environment. The sisal-covered scratching posts and dangling ball help sharpen claws and practice hunting skills. The plush platforms and cozy round bed offer rest and napping spots, making it comfortable for your cats to relax and sleep.
4-in-One Design: The PETEPELA 31.5" cat tree is a versatile design, incorporating a cactus cat tower, sisal scratching ramp, cozy hammock, and cat condo with a top perch. This combination provides your feline friend with a multifunctional space to play, rest, and relax.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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