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This store has earned the following certifications.
[Cozy Multi-Level Cat Tree]: This fantastic cat tree is equipped with two comfy top perches, a spacious cat cave, and a large and comfortable cat nest. Your feline friends will enjoy their own cozy spots to relax and observe from, making it perfect for homes with multiple cats.
[Vertical Adventure Playground]: Designed with multiple levels, this cat tower allows your cats to climb and explore their space naturally. It’s like a personal adventure playground for your fur babies, keeping them active and entertained.
[Vertical Scratching Zone]: Cats have a natural instinct to scratch, which helps them stretch, mark their territory, and keep their claws healthy. Our cat tree includes nature sisal scratching posts at different levels, providing vertical scratching options that mimic their natural behavior.
[Easy to Assemble]: Setting up this cat condo is simple. The instructions are easy to follow, and all the tools you need are included. Whether you’re a DIY expert or not, you’ll have your cat tree ready in no time.
[Pom Ball Fun]: Your little hunters will love the two hanging pompoms included. These toys will stimulate your cat’s desire to explore and encourage them to pounce and play. Watch as they have a blast chasing the moving pompoms!
[Easy to Clean]: We understand that fur, dirt, and crumbs are a part of having cats. But don’t worry! Cleaning is a breeze. A lint roller or a quick pass with your vacuum cleaner is all it takes to keep this cat tree looking fresh and tidy.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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