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This store has earned the following certifications.
Increase Play and Activity Space Upgrade your cat’s living space with a widened top platform, designed to accommodate larger felines and enhance their playtime and entertainment.
Built for Weight and Durability Sports a wide, high-quality particle board base that ensures stability, holding up to 33 pounds without wobbling or tipping. Our built-in solid structure provides robust support, ensuring your cat’s home is dependable and secure.
Entertain and Rest in Style Designed with multiple levels, this cat condo allows more than one cat to play simultaneously. Enjoy the comfort of plush, padded perches that provide cozy resting spots, while sisal rope coiled posts and scratching ladders promote natural scratching behaviors.
Eco-Friendly and Safe Made of sisal and high-quality particleboard, our materials are odor-free and safe for your cat. Use with confidence, knowing your cat’s health and well-being are our top priority.
Ready for Use in Minutes All necessary tools and step-by-step instructions are included in the box. Following our simple guidelines, you can enjoy your new cat condo in no time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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